Submit a photo of your Goverment-issued ID and a Selfie
As required by telehealth regulations
Why do we require this?
Why do I need to upload a government-issued ID?
We ask for a government-issued ID to verify your identity, in compliance with telehealth regulations. This ensures we maintain a safe and secure consultation process.
What types of ID are accepted?
Any valid, government-issued photo ID is acceptable, such as a driver’s license, passport, or state ID.
Why do I need to upload a selfie?
Your selfie helps us match your photo with your ID, confirming it’s you and enhancing the security of our service.
Will my personal information remain private?
Yes, all personal information, including your ID and selfie, is securely stored and used only for verification purposes.
What should I do if my document upload fails?
If you experience any issues, try refreshing the page and uploading again. You can also reach out to our support team for further assistance.
